1. What is AnnounceBot for Microsoft Teams?
   AnnounceBot is your birthday and work anniversary celebrations bot in Microsoft Teams. Our bot helps you improve workplace health through automated personalized birthday and work anniversary reminders and greetings, onboard new hires and acknowledge special events like holidays.


2. Do all of my team members have to install the bot?
   No.


3. Can I share personalized birthday, work anniversary and holiday greetings in Microsoft Teams?
   Yes, AnnounceBot allows you to share personalized greetings in Microsoft Teams for special occasions like birthdays, work anniversaries, holidays.


4. Can I automate personalized greetings for upcoming birthdays and work anniversaries in Microsoft Teams?
   Yes, AnnounceBot allows you to schedule personalized wishes for upcoming birthdays and work anniversaries and automatically send greetings on thr event date.


5. What can the bot do for me?
   
   • Send personalized greetings on birthdays and work anniversaries
   • Send automated birthday and work anniversary reminders
   • Send personalized onboarding messages to new hires
   • Send early reminders about upcoming birthdays.
   • Introduce new hires to the team
   • Send personalized group cards on birthdays
   • Schedule customized greetings for upcoming birthdays and work anniversaries
   • Send customized greetings on special occasions like holidays, promotions, etc.
   • Send early birthday and work anniversary messages for weekend dates
   • Automatically collect birthdates and joining dates
   • Collect birthdates and joining dates using a spreadsheet
   • Allow admin access to multiple team members


6. How do I add birthday and work anniversary celebrations bot in my Teams channel?
   Click here -> Click on the Add to a team button -> Select the teams channel name and click on the Set up a bot button. After successful installation, you will receive a welcome message from AnnounceBot.


7. How do I keep track of employee birthdays and work anniversaries in Microsoft Teams?
   Start by collecting the birthdates and joining dates of team members. You can do this using the bulk import feature or request it directly from team members.

How do I use AnnounceBot?

1. How do I automatically copy birth dates and joining dates to the next year?
   Birth dates and joining dates are copied automatically to the next year once you have collected.
   To collect the dates, go to AnnounceBot chat and type the Help command in the AnnounceBot chat window and click on the
   1. RequestDates: If you want AnnounceBot to reach out to yourteam members and request their dates
   2. Import: To bulk upload dates using a spreadsheet


2. How do I bulk import birthdates and joining dates using a spreadsheet?
   Type the Import command in the AnnounceBot chat window -> Click the Allow button and download the Excel file -> Open the file and enter the dates for each team member -> Upload the updated Excel file using the paperclip icon in the AnnounceBot chat.


3. How do I request the birthdates and joining dates directly from team members instead of a bulk import using a spreadsheet?
   Type the RequestDates command in the AnnounceBot chat window -> Click the RequestDates button


4. How do I view the list of team members that have provided their birthdates and joining dates?
   Type the Status command in the AnnounceBot chat window.


5. How do I set up birthday and work anniversary reminders in Microsoft Teams?
   Type the Settings command in the AnnounceBot chat window, check the checkboxes next to birthday and work anniversary reminders and click on the Confirm button.


6. How do I send birthday, work anniversary and holiday cards in Microsoft Teams?
   Type the Wish command in the AnnounceBot chat window -> Select the occasion and a greeting card -> Write a custom message and select team member(s) -> Click the Send button.


7. How do I view upcoming birthdays and work anniversaries in Microsoft Teams?
   Type the Upcoming command in the AnnounceBot chat window.


8. How do I set another team member as AnnounceBot admin?
   Type the SetAdmin command in the AnnounceBot chat window -> Select the team and click the Confirm button -> Select the team member name and click the Confirm button.


9. How do I add my own images for birthday, work anniversary and hoiday greeting cards?
   Click the paperclip icon in the AnnounceBot chat window and upload a greeting card image (JPG, JPEG, or PNG) -> Select the occasion and click the Confirm button.


10. How many custom greeting cards can I upload?
    Each team member can upload up to 4 custom greeting cards for each occasion. All team members can use greeting cards uploaded by the AnnounceBot admin.


11. How do I send wishes in a direct message and Teams channel?
    By default, wishes get sent in a direct message. To send wishes in Teams channel, type the Settings command in the AnnounceBot chat window -> Select the channel(s) and the checkboxes next to it -> Click the Confirm button.


12. How do I set the time to send wishes in a direct message or Teams channel?
    Type the Settings command in the AnnounceBot chat window -> Set the time of the day you want to send the wishes (defaults to 8 AM) and click on the Confirm button.


13. How do I sign a group birthday card in Microsoft Teams?
    Type the Settings command in the AnnounceBot chat window -> Check the sign team card checkbox -> Click the Confirm button.


14. How do I see reminders and greetings on the workday for the weekend birthday and work anniversary dates?
    Type the Settings command in the AnnounceBot chat window -> check the "Send wishes and reminders on Friday for Sat/Sun dates" checkbox -> Click the Confirm button.


15. How do I set up custom messages for onboarding new team members?
    Type the Message command in the AnnounceBot chat window -> Select team(s) -> Enter custom messages and click on the Confirm button.

Troubleshoot

1. After typing the Help command in the AnnounceBot chat window, it responds, "There seems to be an issue with your response. Could you please try the Help command for my assistance?". How do I proceed?
   The above message indicates that the installation was not successful. In this case, you need to reinstall AnnounceBot.
   Step 1: Navigate to your team -> Manage team -> Apps tab -> Click on the delete icon for AnnounceBot.
   Step 2: Click on the three dots (More added apps) in the toolbar -> Right-click on the AnnounceBot icon and select the Uninstallation option.
   Step 3: Go to Apps -> Search AnnounceBot >> Click the AnnounceBot search result and click Add to a team button.
   Step 4: Select the team name and click the Set up a bot button.
   On successful installation, you should receive a welcome message from AnnounceBot.


2. How can I delete a message sent to a team by AnnounceBot?
   Already sent messages cannot get deleted as per MS Teams restrictions.


3. How can I stop welcome messages, wishes, and wish reminders from getting sent?
   Type the Settings command in the AnnounceBot chat window -> Select the Stop checkbox and click on the Confirm button.

Billing

1. Is there a trial of AnnounceBot premium available?
   Yes. You get a 30 day trial (No credit card required)


2. How much does the AnnounceBot premium subscription cost?
   Annual payment: $5.00 user/year
   Monthly payment: $0.50 user/month


3. How do I purchase AnnounceBot premium subscription after my 30-day trial has ended?
   AnnounceBot is available to purchase in the Microsoft App Store. To purchase our subscription, please follow these steps:
   Step 1: Click here and click the Buy a subscription button.
   Step 2: On the Choose a subscription plan page, select the yearly plan $5.00 user/year and click the Buy button. You will be navigated to the checkout page.
   Step 3: Enter the quantity = Total number of team members and click the update link. You will see the modified subtotal amount.
   Step 4: Add your address by clicking the Enter your sold-to address link.
   Step 5: Click the Add a new payment method link and enter your credit card details.
   Step 6: Click the Place order button.
   Step 7: Wait for Microsoft to process and confirm the successful transaction.
   Step 8: Click the Set up button to activate your subscription.
   Step 9: After this, you will be navigated to the AnnounceBot subscription landing page where you can manage your licenses.
   


4. What payment methods are accepted for the AnnounceBot premium subscription?
   We accept Visa, American Express, MasterCard, and Discover.


5. Do I need to purchase licenses for each team member in my organization?
   No. You only need to purchase a license for each user in your organization for whom you need to use the AnnounceBot features.


6. How do I manage the AnnounceBot premium subscription?
   You can manage your susbcription from the Microsoft 365 Admin Centre Billing -> Your products -> Apps